Our staff is working diligently to reply to email inquiries in the order they are received. We kindly ask that you send only one email request, and that your condense ongoing email exchanges into as few messages as possible to help ensure that we can respond to you and other customers in a timely manner.
Usually, you will hear from us within a few minutes to a few hours. During busy periods, it may take a little longer. If you do not receive a response within 24 hours, please check your spam filter and/or junk folder. While in general we prefer to communicate by email so we can respond with links and technical information if needed, should you not be able to locate our reply, please contact us by phone (our number is in the footer).